FAQs
More FAQs- Do I need to move out while you restore my home after a fire or smoke damage?
- If the ceilings are wet, what needs to be done?
- What about special items? Artwork, china, heirlooms, etc.
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
ServiceMaster Restore’s water damage professionals will evaluate moisture content in your ceiling areas to determine the severity of the damage. They may also have to remove some of your ceiling for ventilation purposes. Wet insulation inside the ceiling can also be a hazard and therefore may also need to be removed.
Some high-value items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.