FAQs
More FAQs- My company is interested in establishing a disaster recovery plan with ServiceMaster Restore for all
- What does pre-loss condition mean?
- How do I know when my property is completely dry?
When a disaster occurs and businesses are seeking help, the Priority Response Program will ensure that your company is first in line. This allows you to pre-qualify ServiceMaster Restore as your vendor of choice, allowing immediate action to be taken to mitigate loss in the event of a disaster. Our nationwide comprehensive emergency and restoration services deliver one of the fastest on-site response times in the industry, with the single goal of getting you back to business quickly.
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Professional testing with specialized equipment is the correct way to determine if your business property and contents are completely dry. Touch alone may be a false indicator.