FAQs
More FAQs- How do I know when my property is completely dry?
- My wood floors are wet and buckling. Will they have to be replaced?
- Will turning up the heat help dry things out?
Professional testing with specialized equipment is the correct way to determine if your property and contents are completely dry. Touch alone may be a false indicator.
Wood flooring in your home that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your home will need to be refinished or replaced.
Not necessarily. Our trained technicians will adjust the temperature to its optimum setting for the proper drying conditions. Once set, do not change the setting or shut off the HVAC system; doing so may prolong the drying process.